Refund policy

The 60-Night Rinse Test: Try Rinse Ritual for 60 nights. If your hair doesn't feel softer and your mornings better, email hello@rinseritual.us with your order number and we'll refund you in full — no return interrogation, no restocking fees. Free gifts are yours to keep.

 

Refunds are issued to the original payment method within 5–10 business days of approval. Every showerhead also carries a 1-year warranty against leaks and manufacturing defects — if it fails, we replace it free.

 

To start a return or warranty claim, email hello@rinseritual.us with your order number. We respond within 24 hours (Pacific time, from California).